Text Messages – now in the NHS App

Text messages will be integrating with the NHS App from late September.

We may continue to send you some information by SMS (text) message while we transition to using the NHS App Messaging Service.

If you do not want to receive messages from the NHS App Messaging Service

Contact reception to discuss your preferred contact method.

How to check if you have a message

You will receive messages here, in ‘View messages from your GP surgery and other NHS Services.’  

The best way to keep up with your messages is to download the NHS App on Google Play or the App Store and turn on notifications.

To check your messages:

  1. Log in to the NHS app.
  2. Go to View your messages.
  3. Select View messages from your GP surgery and other NHS Services.
  4. Then select Rendcomb Surgery 

Get NHS App notifications when we send you a message

To turn on notifications:

  1. Log in to the NHS app.
  2. Go to More.
  3. Select Account and settings.
  4. Then select Manage notifications.
  5. Use the toggle to turn notifications on or off.

You will see a new notification from the NHS App the next time we send you a message. Your notifications will tell you that you have a new message from your GP. 

Please note: if a message sent via the NHS App has not been read within 3 hours, it will be re-sent via SMS